The KR Agency is committed to maintaining the security of personal information provided to The KR Agency by you in accessing www.krdesignagency.com (“Website”).
The terms “we,” “us,” and “our” refers to The KR Agency. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.
INFORMATION WE COLLECT
Personal information that you provide by filling in any forms on the Website, or reporting a problem with the Website.
If you contact The KR Agency, we may keep a record of that correspondence.
Details of your visits to the Website to analyze trends and user traffic and to gather statistical information.
Your payment information. We collect payment information for each order but we do not store payment information on The KR Agency servers. Your payment information is securely communicated to and processed via our e-commerce software providers.
Product Orders. We collect a variety of personal information with each product order.
Your name, address, email address, phone number and other personal information. This information is shared with our e-commerce software providers to ensure completion of your order. We use your email to communicate with you about your order and to manage our customer relationship with you. When you place an order or book a discovery call or consultation, you may be added to our mailing list from which you can unsubscribe at any time using the unsubscribe link in each email or by contacting us at .
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We only collect the personal information you voluntarily provide to us which may include:
Your email address in order to subscribe to our mailing list, sign up for a consultation call, or sign up for one of our interactive forums;
Your name, email address, website in order to post a comment on our blog; and your social media profiles in order to share an article from our blog on social media via a third party provider; Your full name, email address and message in order to contact us via our contact form.
We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
HOW YOUR INFORMATION IS USED
The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.
THIRD PARTY LINKS
We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
The KR Agency collects personal information about you through your use of the Services and the Website, including information relating to your use of the Website and the content you access.
The KR Agency uses information held about you in the following ways:
To verify your identity.
To protect the rights, property or safety of The KR Agency, other users or others.
For internal research purposes.
For promoting and marketing services to you.
To ensure that content from the Website is presented in the most effective manner for you and for your computer.
To allow you to participate in interactive features of the Website, should you choose to do so.
To notify you about changes to the Website.
To provide you with any services.
For the purpose of warranty registration.
To deal with requests, complaints and other customer activities.
To provide you with technical support.
For any other use that you authorize.
Non-personal data is collected for reporting about usability, performance, and effectiveness of the Website. It is used to improve the customer experience, usability and Website content.
DISCLOSURE OF INFORMATION
The KR Agency will not sell, rent, or lease your personal information to any other party unless you have given permission to do so.
STORAGE OF INFORMATION
Unfortunately, the transmission of information via the internet is not completely secure. Although The KR Agency will do its best to protect your personal data, The KR Agency cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once The KR Agency has received your information, The KR Agency will use strict procedures and security features to try to prevent unauthorized access.
You have the right to ask The KR Agency not to process your personal data for marketing purposes.The KR Agency will usually inform you (before collecting your data) if The KR Agency intends to use your data for such purposes or if The KR Agency intends to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting our Privacy Officer at .
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at .
Updated: January 2017